Legal and policy documents

Our commitment to protecting your privacy and providing transparent terms.

Privacy Policy & Terms of Service

Last updated: January 2025

Privacy Policy

At ASSIS by Ellwaa Group, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information when you use our platform.

Data Collection

We collect information you provide directly, such as your name, email, phone number, and business details when you register for our services. We also collect data automatically, including IP address, device information, and usage patterns to improve our services.

How We Use Your Data

Your information is used to provide company formation services, process applications, communicate with you, improve our platform, and ensure security. We never sell your personal data to third parties for marketing purposes.

Data Sharing

We may share your data with government authorities when required for company formation processes, with our service providers who assist in operations, and when you explicitly consent. We maintain strict confidentiality agreements with all partners.

Terms of Service

By using ASSIS, you agree to these terms of service. Please read them carefully as they govern your relationship with ASSIS by Ellwaa Group.

Acceptance of Terms

By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree, please do not use our services.

User Responsibilities

You are responsible for maintaining the confidentiality of your account information, providing accurate and complete information, and complying with all applicable laws and regulations when using our services.

Limitation of Liability

ASSIS provides company formation services as an intermediary and is not responsible for delays or rejections by government authorities. Our liability is limited to the fees paid for our services.

Data Protection & Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.

Encryption

All data transmitted between your device and our servers is encrypted using SSL/TLS protocols. Stored data is protected using bank-level encryption standards.

Access Control

Access to personal data is strictly limited to authorized personnel who require it for their job functions. All employees are bound by confidentiality agreements.

Regulatory Compliance

We comply with data protection laws including GDPR and regional regulations. Regular security audits are conducted to ensure ongoing compliance.

Your Rights

You have certain rights regarding your personal data under applicable data protection laws.

Access to Your Data

You can request a copy of your personal data at any time. We will provide this information in a commonly used electronic format within 30 days of your request.

Data Correction

If your personal information is inaccurate or incomplete, you may request that we correct it. We will make reasonable efforts to update your information promptly.

Right to Deletion

You may request deletion of your personal data, subject to legal obligations. We will retain necessary information for legal, accounting, or regulatory requirements.

Withdrawal of Consent

Where processing is based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Contact Us

If you have questions about this policy or your personal data, please contact us.

Frequently Asked Questions

Find answers to common questions about ASSIS company formation services.

ASSIS is a comprehensive online company formation platform by Ellwaa Group that helps entrepreneurs across Egypt, KSA, UAE, China, and worldwide create their companies 100% online, securely and efficiently.